Support

Stuck, or something not working the way you expect? Here’s where to look.

Start here

• Frequently asked questions: the trial, privacy, syncing, editing, and what mdvju deliberately doesn’t do.
• User guide: setting up your folder, reading, links, change tracking, ticking tasks.
• Troubleshooting: notes iCloud hasn’t downloaded yet, a folder that won’t let you tick, notes that don’t seem to update.

Write to us

The easiest way is from the app: in Settings, tap Send Feedback. It opens your iPhone’s Mail app with a new email to us, with the app version and your iPhone model already filled in. Just say what happened and send it.

Or email us directly at support@mdvju.app. Michał reads every message himself.

It helps to include:

• what you were trying to do, and what happened instead;
• your iPhone model and iOS version;
• the mdvju version (see Troubleshooting for where to find it);
• where your notes live (iCloud Drive, On My iPhone, or another app’s folder).

Please don’t send your notes themselves unless we ask; a description is usually enough. What we do with your email is in the privacy policy.

Purchases and refunds

Purchases go through Apple, so refunds are handled by Apple too: request one at reportaproblem.apple.com. For restoring a purchase or Family Sharing, see The free trial and buying mdvju.